Submit a request – Mabinogi

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Where did you encounter your issue?

If you are experiencing an issue with the game client, please choose which platform you use to launch the game.

What type of technical issue are you experiencing?

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Steam Profile Link

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Approximate Date / Time of Issue

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Are you able to provide Nexon Launcher logs to support this report? Instructions to provide and attach Nexon Launcher logs can be found here: https://playersupport.nexon.com/hc/en-us/articles/360033746612

Please attach available files using the attachments section located at the bottom of the ticket submission page.

Are you able to provide Steam Connector logs to support this report? Instructions to provide and attach Steam Connector Logs can be found here: https://playersupport.nexon.com/hc/en-us/articles/360033749132

Please attach available files using the attachments section located at the bottom of the ticket submission page.

Are you able to provide a DxDiag to support this report? Instructions to provide and attach a DxDiag can be found here: https://playersupport.nexon.com/hc/en-us/articles/204335909

Please attach available files using the attachments section located at the bottom of the ticket submission page.

Character Name

Please enter the name of at least one character you've created in the game.

Server Name

Please provide the name of the server for one of the characters on the account.

Subject

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Description

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Attachments

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