What do I do if I receive Error Code 002-400-0001 after failing to complete an NX purchase?

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If you are receiving Error Code 002-400-0001 after failing to complete an NX purchase (“Invalid Token”) , this means you have stayed idle on the site for too long before making the purchase. Please try the following:

  1. Log out and log back in again to your account.
  2. Temporarily disable any add-ons or extensions for your browser, or use a browser that has no add-ons or extensions installed.
  3. Clear your internet cookies / cache and try again.
  4. Log in using a mobile browser that is not connected using wifi.

 

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